Privacy Policy

Last updated: October 2025

1. Introduction

Valion Training and Advisory Services Ltd (“Valion,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, share, and protect personal data when you visit our website, interact with our digital content, or engage with our services.

Valion is the data controller responsible for your personal data. We are registered in England and Wales under company number 16650377, with our registered office at:

Valion Training and Advisory Services Ltd,

124–128 City Road,

London,

EC1V 2NX,

United Kingdom

If you have any questions about this policy or how we handle your personal data, please contact us at: info@valioncompany.com

2. Scope

This policy applies to:

Visitors to our website (www.valioncompany.com or any other Valion-owned domain). Clients, prospective clients, and training participants.
Partners, suppliers, and collaborators. Individuals who communicate with us by email, social media, or other means.

It does not cover employees, contractors, or job applicants, who are subject to separate privacy notices.

3. The Information We Collect

We may collect and process the following categories of personal data:

a) Information you provide directly

Contact details: name, email address, phone number, organisation, job title.
Enquiry data: messages sent via web forms or email.
Training data: course registrations, attendance, feedback forms, and assessment results.
Billing data: business contact and payment details (for invoicing or contracts).

b) Information collected automatically

When you visit our website, we may automatically collect:

Technical data: IP address, browser type, operating system, and time zone.
Usage data: pages visited, navigation paths, referring URLs, and time spent on pages.
Cookies: small text files used for analytics and site performance (see Section 8).

c) Information from third parties

We may receive limited information from trusted partners, event organisers, or publicly available sources such as LinkedIn or Companies House, consistent with applicable data protection laws.

4. How We Use Your Information

We use personal data only where there is a lawful basis to do so under UK data protection law.

The main purposes include:

We will not use personal data for purposes that are materially different, unrelated, or incompatible with these without notifying you.

5. Marketing Communications

We may send you updates, publications, or event invitations that we believe are relevant to your professional interests. You may opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us at info@valioncompany.com.

We do not sell or rent personal data to third parties.

6. Sharing Your Information

We may share your personal data with:

Service providers who help us operate our website, deliver services, or process payments (e.g., web hosts, analytics providers).
Professional advisers (e.g., legal, accounting, or IT security support).
Regulatory bodies where required by law or to protect our legal rights.
All third-party service providers are required to protect your data and act only under Valion’s instructions.

7. International Transfers

Where data is transferred outside the UK (for example, when using cloud-based tools hosted overseas), we ensure appropriate safeguards are in place—such as UK International Data Transfer Agreements (IDTAs) or standard contractual clauses approved by the Information Commissioner’s Office (ICO).

8. Cookies and Website Analytics

We use only essential cookies required for the website to operate securely and function correctly. These cookies do not collect personal data, track your browsing activity, or provide analytics or advertising insights. You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect how the website functions. If Valion introduces analytics, performance, or preference cookies in the future, this Privacy Policy will be updated, and a consent banner will appear to allow visitors to manage their cookie preferences in line with UK data protection law.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including to comply with legal, accounting, or reporting obligations.

Retention periods vary depending on context:

Client and contract records: 6 years after the end of the relationship.
Marketing contacts: until you withdraw consent or unsubscribe.
Website logs and analytics data: typically 12–24 months.
After these periods, data is securely deleted or anonymised.

10. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

These include:

Encrypted data storage and secure connections (HTTPS).
Access controls and multi-factor authentication.
Regular security reviews and staff awareness training.

While we strive to protect all personal data, no system is entirely secure. You share information with us at your own risk.

11. Your Rights

Under the UK GDPR, you have the following rights:

Access: request a copy of your personal data.
Rectification: correct inaccurate or incomplete data.
Erasure: request deletion of your data (“right to be forgotten”).
Restriction: limit how your data is processed.
Portability: receive your data in a structured, machine-readable format.
Objection: object to processing based on legitimate interests or direct marketing.

To exercise these rights, contact us at info@valioncompany.com. We may need to verify your identity before responding.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk or by phone on 0303 123 1113.

12. Children’s Data

Our website and services are not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us immediately.

13. Links to Third-Party Websites

Our Site may contain links to third-party websites. Valion is not responsible for the privacy practices or content of those sites. You should review their privacy policies before providing any personal data.

14. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. The “Last updated” date at the top indicates the latest revision. Significant updates will be highlighted on our website.

Registered in England and Wales, Company Number 16650377.

Registered Office: 124–128 City Road, London, EC1V 2NX, United Kingdom.